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Social responsibility and supply chain relationships

We use the term purchasing social responsibility (PSR) to describe the involvement of purchasing managers in socially responsible activities. The purpose of the research is to examine the potential impact that PSR might have on supply chain relationships. Our findings suggest that PSR has a direct a...

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Bibliographic Details
Published in:Transportation research. Part E, Logistics and transportation review Logistics and transportation review, 2002, Vol.38 (1), p.37-52
Main Authors: Carter, Craig R, Jennings, Marianne M
Format: Article
Language:English
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Summary:We use the term purchasing social responsibility (PSR) to describe the involvement of purchasing managers in socially responsible activities. The purpose of the research is to examine the potential impact that PSR might have on supply chain relationships. Our findings suggest that PSR has a direct and positive impact on supplier performance, as well as an indirect, mediated effect through improved trust and cooperation. These findings hold important implications not only for purchasing managers but also logistics managers in the areas of customer service, distribution, and business-to-business marketing.
ISSN:1366-5545
1878-5794
DOI:10.1016/S1366-5545(01)00008-4