Internet and social media use among patients with colorectal diseases (ISMAEL): a nationwide survey

Aim Social media are used daily by both healthcare workers and patients. Online platforms have the potential to provide patients with useful information, increase their engagement and potentially revolutionize the patient–physician relationship. This survey aimed to evaluate the impact of the Intern...

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Bibliographic Details
Published in:Colorectal disease 2020-11, Vol.22 (11), p.1724-1733
Main Authors: Sturiale, A., Pata, F., De Simone, V., Pellino, G., Campennì, P., Moggia, E., Manigrasso, M., Milone, M., Rizzo, G., Morganti, R., Martellucci, J., Gallo, G.
Format: Article
Language:English
Subjects:
Anorectal
colorectal diseases
colorectal patients
Demography
Internet
Medical personnel
patient engagement
Patients
Population studies
PPI
proctology
social media
Social networks
Surgeons
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Summary:Aim Social media are used daily by both healthcare workers and patients. Online platforms have the potential to provide patients with useful information, increase their engagement and potentially revolutionize the patient–physician relationship. This survey aimed to evaluate the impact of the Internet and social media (I&SM) on patients affected by colorectal and proctological diseases to define a pathway to develop an evidence‐based communications strategy. Method A 31‐item anonymous electronic questionnaire was designed. It consisted of different sections concerning demographics and education, reason for the visit, knowledge of the diseases, frequency of I&SM use and patients' opinions about physicians' websites. Results Over a 5‐month period, 37 centres and 105 surgeons took part in the survey, and a total of 5800 patients enrolled. Approximately half of them reported using the Internet daily, and 74.6% of the study population used it at least once per week. There was a correlation (P 
ISSN:1462-8910
1463-1318
DOI:10.1111/codi.15245