Service users' perception about healthcare provided by teams participating in the National Program for Primary Care Access and Quality Improvement in Brazil

to analyze service users' perception of health care provided by the teams participating in the National Program for Primary Care Access and Quality Improvement (PMAQ-AB) in Brazil. this was a cross-sectional study using data from interviews with users of services provided by PMAQ-AB teams in 20...

Full description

Saved in:
Bibliographic Details
Published in:Epidemiologia e serviços de saúde 2018-09, Vol.27 (3), p.e2017111-e2017111
Main Authors: Abreu, Daisy Maria Xavier de, Araújo, Lucas Henrique Lobato de, Reis, Clarice Magalhães Rodrigues Dos, Lima, Ângela Maria de Lourdes Dayrell de, Santos, Alaneir de Fátima Dos, Jorge, Alzira Oliveira, Fonseca Sobrinho, Délcio, Machado, Antônio Thomaz Gonzaga da Matta
Format: Article
Language:eng ; por
Subjects:
Adolescent
Adult
Brazil
Cross-Sectional Studies
Delivery of Health Care - organization & administration
Delivery of Health Care - standards
Female
Health Services Accessibility
Humans
Logistic Models
Male
Middle Aged
National Health Programs - organization & administration
National Health Programs - standards
Patient Care Team - organization & administration
Patient Care Team - standards
Perception
Primary Health Care - organization & administration
Primary Health Care - standards
Quality Improvement
Quality of Health Care
Young Adult
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:to analyze service users' perception of health care provided by the teams participating in the National Program for Primary Care Access and Quality Improvement (PMAQ-AB) in Brazil. this was a cross-sectional study using data from interviews with users of services provided by PMAQ-AB teams in 2012. Multinomial logistic regression was used to analyze the association between perception level (very good/good, regular, poor/very poor) and variables of four primary care attributes: accessibility, integrality, longitudinality and care coordination. out of 65,391 users, 78.9% evaluated care as very good/good, 19.0% as regular and 2.1% as poor/very poor. Associations with care by the same physician (OR 3.21; 95% CI 2.68, 3.83) and physical examination at consultation (OR 3.08; 95% CI 2.50, 3.79) were the most prominent. the majority of users evaluated care positively, however there is perception of care problems within the recommended attributes.
ISSN:2237-9622
DOI:10.5123/S1679-49742018000300002