Ergonomic work analysis: A case study of bus drivers in the private collective transportation sector

The collective transportation system is essential to reduce the number of automobiles in the roads. Concerns exist related to quality, comfort and safety of bus driver's workstations. The objective of this study was to improve the driver's workstation in the private collective transportati...

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Bibliographic Details
Published in:Work (Reading, Mass.) Mass.), 2018-01, Vol.60 (1), p.41-47
Main Authors: Araújo, Adolfo Vicente, Arcanjo, Gemima Santos, Fernandes, Haroldo, Arcanjo, Georgia Santos
Format: Article
Language:English
Subjects:
Automobile Driving - standards
Automobiles
Brazil
Bus drivers
Case studies
Discomfort
Ergonomics
Ergonomics - standards
Health
Humans
Identification methods
Knee
Motor vehicles
Occupational safety
Private Sector
Risk analysis
Risk Factors
Surveys and Questionnaires
Transportation
Transportation - instrumentation
Transportation - standards
Transportation industry
Transportation systems
Work Capacity Evaluation
Work measurement
Work stations
Workers
Workstations
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Summary:The collective transportation system is essential to reduce the number of automobiles in the roads. Concerns exist related to quality, comfort and safety of bus driver's workstations. The objective of this study was to improve the driver's workstation in the private collective transportation sector by analyzing ergonomic practices using the Ergonomic Work Analysis (EWA). The EWA was chosen because it seeks to evaluate the labor condition as it relates to the psychophysiological conditions of workers, it complies with regulatory standard 17 (NR17). To identify driver concerns, interviews and questionnaires were administered. The workstation and worker routines were observed. The analysis revealed that the largest number of complaints related to noise, display light and location of the passenger identifier device. Drivers reported discomfort in the knees and lower back. Recommendations were made to improve the workstation and change the routine to minimize the discomfort and ergonomic risk factors.
ISSN:1051-9815
1875-9270
DOI:10.3233/WOR-182718