Factors affecting juror satisfaction and confidence in New South Wales, Victoria and South Australia

To examine factors affecting juror satisfaction with the jury experience and confidence in the criminal justice system, exit surveys were administered to 628 empanelled and 1,048 non-empanelled jurors in New South Wales, Victoria and South Australia. Overall, empanelled jurors reported higher levels...

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Bibliographic Details
Published in:Trends and issues in crime and criminal justice 2008-04 (354), p.1
Main Authors: O'Brien, Kate, Goodman-Delahunty, Jane, Clough, Jonathan, Pratley, Jessica
Format: Article
Language:English
Subjects:
Attitude surveys
Criminal justice
Juries
Online Access:Get full text
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Summary:To examine factors affecting juror satisfaction with the jury experience and confidence in the criminal justice system, exit surveys were administered to 628 empanelled and 1,048 non-empanelled jurors in New South Wales, Victoria and South Australia. Overall, empanelled jurors reported higher levels of satisfaction with the experience of jury service than non-empanelled jurors, while jurors in Victoria were significantly more satisfied with the comfort of the physical faculties than jurors in New South Wales or South Australia. A substantial majority of participants regarded juror remuneration as inadequate. Although increased involvement in the jury process enhanced perceptions of the criminal justice system, satisfaction with the jury experience significantly predicted overall confidence in the criminal justice system. These results suggest that satisfaction with the jury experience, and therefore confidence in the criminal justice system, may be increased by facilitating increased participation in jury service, improving jury facilities and increasing juror remuneration. [PUBLICATION ABSTRACT]
ISSN:0817-8542
1836-2206