E-Procurement Utilisation in the Maintenance Repair and Overhaul (MRO) Supply Chain by SMEs in India

Due to the significant contribution in output, exports and employment, the Small and Medium enterprises (SEMs) play a critical role in the Indian economic structure. In this study a three dimensional; namely information, transactional and strategic decision making perspectives of the e-procurement f...

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Bibliographic Details
Published in:Journal of cases on information technology 2016-04, Vol.18 (2), p.51-61
Main Authors: Basak, Munmun, Guha, Indranil
Format: Article
Language:English
Subjects:
Communication systems
Economic conditions
Economics
Electronic commerce
Information technology
International trade
Maintenance
Procurement
Purchasing
Small and medium sized companies
Small business
Supply chains
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Summary:Due to the significant contribution in output, exports and employment, the Small and Medium enterprises (SEMs) play a critical role in the Indian economic structure. In this study a three dimensional; namely information, transactional and strategic decision making perspectives of the e-procurement functionalities are investigated. A cross-sectional survey is used as the methodology for the data collection. After a systematic analysis it was found that in the MRO industry the MSEMs used the e-procurement system mainly for purchasing, communication and transactional purposes. However, strategic utilisation of the e-procurement for the optimisation of SCM process in the MRO industry in India is still in its nascent stage. The results are limited to its sample size due to the size of the MRO and its MSEMs industry. Thereafter, success factors and performance of the e-procurement in these MSEMs is also studied to analyse the utilisation of e-procurement in detail.
ISSN:1548-7717
1548-7725
DOI:10.4018/JCIT.2016040104