The importance of using quality indicators in nursing care

To investigate the opinion of hospital nurses on the use of quality indicators for nursing care. Research based on the qualitative approach, conducted with 41 nurses from two charity hospitals in Minas Gerais, from September to October 2013. Interviews with a semi-structured script were used to coll...

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Bibliographic Details
Published in:Revista Gaúcha de Enfermagem 2015-06, Vol.36 (2), p.82-88
Main Authors: Silveira, Thaizy Valânia Lopes, Prado Júnior, Pedro Paulo do, Siman, Andréia Guerra, Amaro, Marilane de Oliveira Fani
Format: Article
Language:por ; eng
Subjects:
Adult
Atención de enfermería
Attitude of Health Personnel
Brazil
Charities
Enfermería
Female
Goals
Health Knowledge, Attitudes, Practice
Humans
Indicadores de calidad de la atención de Salud
Interviews as Topic
Male
Middle Aged
Nursing
Nursing Care - standards
Nursing Staff - psychology
Qualitative Research
Quality Improvement
Quality Indicators, Health Care - standards
Quality Indicators, Health Care - utilization
Safety-net Providers - statistics & numerical data
Time Factors
Young Adult
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Summary:To investigate the opinion of hospital nurses on the use of quality indicators for nursing care. Research based on the qualitative approach, conducted with 41 nurses from two charity hospitals in Minas Gerais, from September to October 2013. Interviews with a semi-structured script were used to collect data. The empirical data were organized by means of content analysis. Indicators are important for assessing the provided care, for improving the quality of care, and for defining strategies to achieve goals. The difficulties encountered when using these indicators revealed the following constituent elements: lack of time, inadequate number of professionals and lack of knowledge on the subject. It was concluded that nurses understand that indicators are instruments that enable evaluations and improvements, but their understanding of how to use these instruments is incomplete and fragmented.
ISSN:0102-6933
1983-1447
DOI:10.1590/1983-1447.2015.02.47702