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Fixing the learning cycle
The research published in the Harvard Business Review in 2008 by Kishore Sengupta and colleagues on the experience trap said there were three reasons that the manager's learning breaks down: time lags between causes and effects, fallible estimates, and initial goal bias. Hiring new staff is a c...
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Published in: | E.learning age 2013-12, p.6 |
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Main Author: | |
Format: | Magazinearticle |
Language: | English |
Subjects: | |
Online Access: | Get full text |
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Summary: | The research published in the Harvard Business Review in 2008 by Kishore Sengupta and colleagues on the experience trap said there were three reasons that the manager's learning breaks down: time lags between causes and effects, fallible estimates, and initial goal bias. Hiring new staff is a classic example of a time-lagged cause and effect. There is a time lag between when the decision is made to hire more staff and when those staff start working, and then there is another time lag from when they start working to when they become fully effective in the team. The research also found that managers' estimates about the productivity per worker often turned out to be incorrect. |
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ISSN: | 1474-5127 |