Key Factors For The Adoption And Subsequent Use Of E-Invoicing

Key Factors For The Adoption And Subsequent Use Of E-Invoicing

E-invoicing is considered to be one of the most important ICTs created in recent years. However, in spite of its benefits, the adoption rate in most countries has not reached 20%. The objective of this paper is to find out the key factors that influence the adoption and subsequent use of e-invoicing...

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Bibliographic Details
Published in:Academia (Consejo Latinoamericano de Escuelas de Administración) 2012-01, Vol.50 (50), p.15-30
Main Author: Hernández-Ortega, Blanca
Format: Article
Language:por ; eng
Subjects:
Bills
Cost control
Data transmission
Digital signatures
Electronic billing
Electronic commerce
Information technology
Innovation
Innovations
Internet security
Invoices
Network security
Perceptions
Security
Spain
Studies
Technological change
Technology
Technology Acceptance Model
Technology adoption
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Summary:E-invoicing is considered to be one of the most important ICTs created in recent years. However, in spite of its benefits, the adoption rate in most countries has not reached 20%. The objective of this paper is to find out the key factors that influence the adoption and subsequent use of e-invoicing. The key factors that we analyze are ease of use, usefulness, compatibility and security in the electronic transmission of data. We study two groups of Spanish firms: those that have not adopted this ICT into their activity (non-users), and those that have already adopted e-invoicing and, thus, have experience of its characteristics (adopters). Our results show that the influence of the key factors varies for each group, and they identify those aspects that should be taken into account to improve the diffusion of e-invoicing. [PUBLICATION ABSTRACT]
ISSN:1012-8255
2056-5127