Organizational Learning and Corporate Social Responsibility Drivers of Performance in SMEs in Northwestern Mexico

The main objective of this article is to examine the effects of the organizational learning and corporate social responsibility (social, economic and environmental) practices that exert on the financial performance of SMEs (small and medium enterprises). The research is based on a sample of 343 comp...

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Bibliographic Details
Published in:Sustainability 2019-10, Vol.11 (20), p.5655
Main Authors: Valdez-Juárez, Luis Enrique, Gallardo-Vázquez, Dolores, Ramos-Escobar, Elva Alicia
Format: Article
Language:English
Subjects:
Collaboration
Corporate learning
Employees
Explicit knowledge
Human capital
Innovations
International organizations
Knowledge management
Small & medium sized enterprises-SME
Small business
Social discrimination learning
Social responsibility
Stakeholders
Statistical analysis
Sustainability
Theory
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Summary:The main objective of this article is to examine the effects of the organizational learning and corporate social responsibility (social, economic and environmental) practices that exert on the financial performance of SMEs (small and medium enterprises). The research is based on a sample of 343 companies of which 19.8% belong to the primary sector, 26.6% to the secondary sector and 53.6% to the tertiary sector of the northwestern region of Mexico. The data were collected from February to May 2018 with the support of a self-directed structured survey of company managers. For the analysis and validation of the results, the statistical technique of the structural equations model (SEM) based on the variance was used to validate the structured relationships in this investigation through PLS (partial least squares). These analyses were prepared with the support of SmartPLS version 3.2.8 Professional. The results indicate that OLE (organizational learning) is a key element to strengthen CSR (corporate social responsibility) practices and increase financial performance in these types of companies, and that CSR is key to increasing financial performance. In addition, it was found that the OLE is a variable that mediates the relationship between CSR and financial performance. The work contributes to the development of the literature of organizational learning, the theory of resources and capabilities, and stakeholder theory
ISSN:2071-1050
2071-1050
DOI:10.3390/su11205655