PD and joint application design: a transatlantic comparison

PD and joint application design: a transatlantic comparison

Joint application design (JAD) and participatory design (PA) - well-known methodologies for operationalizing user involvement and user participation - have established themselves as influential thrusts in software development. Both JAD and PA focus on facilitated interactions between users and desig...

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Bibliographic Details
Published in:Communications of the ACM 1993-06, Vol.36 (6), p.40-48
Main Authors: Carmel, Erran, Whitaker, Randall, George, Joey
Format: Magazinearticle
Language:eng
Subjects:
case study
Comparative analysis
Computer aided software engineering
cooperative design
coordination
CSCW
Data processing
Design
Design engineering
Employee involvement
End users
Group dynamics
Information systems
Meetings
Methods
Participation
Systems design
Systems development
user involvement
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Summary:Joint application design (JAD) and participatory design (PA) - well-known methodologies for operationalizing user involvement and user participation - have established themselves as influential thrusts in software development. Both JAD and PA focus on facilitated interactions between users and designers wherein dynamic group techniques are employed for eliciting and refining ideas. They differ in points of user particiaption, participant identity, participant selection, technical staff and facilitator participation, team orientation, structure, and development speed. They also differ in their goals. JAD, the most common user-involvement methodology in North America, is intended to accelerate the design of information systems and promote comprehensive, high-quality results. PD, often termed the Scandinavian approach to systems development, seeks to accentuate the social context of the workplace and promote workers' control over their work and their lives. A careful analysis and comparison of JAD and PA is presented.
ISSN:0001-0782
1557-7317