The intelligent library: Thought leaders’ views on the likely impact of artificial intelligence on academic libraries

The intelligent library: Thought leaders’ views on the likely impact of artificial intelligence on academic libraries

Purpose The last few years have seen a surge of interest in artificial intelligence (AI). The purpose of this paper is to capture a snapshot of perceptions of the potential impact of AI on academic libraries and to reflect on its implications for library work. Design/methodology/approach The data fo...

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Bibliographic Details
Published in:Library hi tech 2019-09, Vol.37 (3), p.418-435
Main Authors: Cox, Andrew M., Pinfield, Stephen, Rutter, Sophie
Format: Article
Language:eng
Subjects:
Academic libraries
Artificial intelligence
Automation
Big Data
Collection management
Computers
Data analysis
Digital preservation
Ethical standards
Information literacy
Information resources
Intelligibility
Librarians
Libraries
Library collections
Licenses
Machine learning
Metadata
Privacy
Quality control
Scholarly publishing
Supercomputers
Trends
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Summary:Purpose The last few years have seen a surge of interest in artificial intelligence (AI). The purpose of this paper is to capture a snapshot of perceptions of the potential impact of AI on academic libraries and to reflect on its implications for library work. Design/methodology/approach The data for the study were interviews with 33 library directors, library commentators and experts in education and publishing. Findings Interviewees identified impacts of AI on search and resource discovery, on scholarly publishing and on learning. Challenges included libraries being left outside the focus of development, ethical concerns, intelligibility of decisions and data quality. Some threat to jobs was perceived. A number of potential roles for academic libraries were identified such as data acquisition and curation, AI tool acquisition and infrastructure building, aiding user navigation and data literacy. Originality/value This is one of the first papers to examine current expectations around the impact of AI on academic libraries. The authors propose the paradigm of the intelligent library to capture the potential impact of AI for libraries.
ISSN:0737-8831
2054-166X