The influence of country image structure on consumer evaluations of foreign products

Purpose - This study was designed to extend knowledge of cognitive processing of country of origin cues by refining the concept of country image and investigating its role in product evaluations.Design methodology approach - Data were collected from residents of a large North American metropolitan....

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Bibliographic Details
Published in:International marketing review 2005-01, Vol.22 (1), p.96-115
Main Authors: Laroche, Michel, Papadopoulos, Nicolas, Heslop, Louise A, Mourali, Mehdi
Format: Article
Language:English
Subjects:
Cognition & reasoning
Consumer attitudes
Consumers
Country of origin
Impact analysis
Industrial development
Industrialized nations
Influence
Linear structure equation modelling
Marketing
Perceptions
Product differentiation
Product image
Rule of origin
Structural equation modeling
Studies
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Summary:Purpose - This study was designed to extend knowledge of cognitive processing of country of origin cues by refining the concept of country image and investigating its role in product evaluations.Design methodology approach - Data were collected from residents of a large North American metropolitan. A total of 436 usable questionnaires were returned. Data analysis was conducted using the EQS structural equation modeling softwareFindings - We found that country image is a three-dimensional concept consisting of cognitive, affective, and conative components. We modeled the relationships among country image, product beliefs, and product evaluations, and found that country image and product beliefs affect product evaluations simultaneously regardless of consumers' level of familiarity with a country's products. Findings also indicated that the structure of country image influences product evaluations both directly and indirectly through product beliefs. Consistent with affect transfer theory, the results showed that when a country's image has a strong affective component, its direct influence on product evaluations is stronger than its influence on product beliefs. Alternatively, when a country's image has a strong cognitive component, its direct influence on product evaluations was smaller than its influence on product beliefs.Research limitations implications - One limitation pertains to the relatively poor psychometric properties of some items. Future research will benefit from further improvements in the measures of country image that tap into the various facets of the construct.Originality value - The major contributions of the study consist of the full operationalization of country image as a three-dimensional concept, and the findings on the impact of country image structure on consumers' evaluation processes.
ISSN:0265-1335
1758-6763
DOI:10.1108/02651330510581190