From fragile to agile: marketing as a key driver of entrepreneurial internationalization

Purpose The purpose of this paper is to conceptualize strategic agility in entrepreneurial internationalization and highlight the role of marketing “under particular conditions” – those of early and fast internationalizers. Design/methodology/approach The study is based on in-depth case studies of f...

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Bibliographic Details
Published in:International marketing review 2019-05, Vol.36 (2), p.260-288
Main Authors: Hagen, Birgit, Zucchella, Antonella, Ghauri, Pervez Nasim
Format: Article
Language:English
Subjects:
Crowdfunding
Customer relationship management
Customers
Entrepreneurs
Entrepreneurship
Flexibility
Globalization
Market strategy
Marketing
Product development
Strategic management
Strategic planning
Studies
Teams
Value chain
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Summary:Purpose The purpose of this paper is to conceptualize strategic agility in entrepreneurial internationalization and highlight the role of marketing “under particular conditions” – those of early and fast internationalizers. Design/methodology/approach The study is based on in-depth case studies of four entrepreneurial internationalizers using an inductive approach. The role of marketing is studied along a set of four key business processes, i.e. sensing through selective customer/partner intimacy; business development through selective experimentation and testing; coordination and harmonization of multiple stakeholders; and creative extension of resources. Findings Strategic agility is a composite of flexibility and selective responsiveness. Marketing thought, mainly through customer and partner interaction, plays a prominent role in achieving strategic agility. Customer- and market-centric thinking needs to be built in a key set of business processes. Marketing’s contribution to strategic agility means an ability to cope with time, relationship and functional dependencies. Strategic agility helps improve the risk profile of the entrepreneurial internationalizer. Entrepreneurial internationalizers are particularly suited to compete on and benefit from strategic agility. Practical implications The findings show managers and entrepreneurs in early and fast internationalizing ventures a path to strategic agility which helps to overcome the many parallel challenges that come with firm foundation and internationalization. Originality/value Strategic agility is a novel explanation for entrepreneurial internationalization. The study explains the prominent role played by marketing in achieving strategic agility and growth. Strategic agility is reconceptualized in the context of the young and small internationalizing firm.
ISSN:0265-1335
1758-6763
DOI:10.1108/IMR-01-2018-0023