A Study on 360 Degree Performance Appraisal Systems in Reliance Life Insurance, Udumalpet

It is vital for any organization to focus on its key resource-human resource-to increase productivity. The performance appraisal system not only evaluates the employees' efficiency, but also expectations and satisfaction regarding the various aspects of their job. As per 360° performance apprai...

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Bibliographic Details
Published in:The ICFAI journal of management research 2009-07, Vol.8 (7), p.65
Main Authors: Banu, C Vijaya, Umamaheswari, P
Format: Article
Language:English
Subjects:
Age
Bias
Customers
Decision making
Employees
Feedback
Financial services
Hypotheses
Life insurance
Life insurance companies
Performance appraisal
Productivity measurement
Research design
Skills
Studies
Time management
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Summary:It is vital for any organization to focus on its key resource-human resource-to increase productivity. The performance appraisal system not only evaluates the employees' efficiency, but also expectations and satisfaction regarding the various aspects of their job. As per 360° performance appraisal, questionnaires were used to obtain feedback from the employees themselves, their superiors, peers and customers. The capabilities and execution with regard to business acumen, customer focus, values and ethics, vision and purpose, bias for action, commitment, teamwork, innovation, developing people performance and decision making were considered. [PUBLICATION ABSTRACT]
ISSN:0972-5342