THE IMPACT OF SOCIAL SUPPORT ON JOB PERFORMANCE: THE EMPIRICAL STUDY OF MEDIATING AND MODERATING EFFECTS OF RELATED VARIABLES

Business in Taiwan are moving towards greater internationalization and globalization with many expatriates assigned to foreign branches or subsidiaries now working in the Taiwanese banking industry. This can raise issues with regard to social support, organizational commitment, cultural distance, ex...

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Bibliographic Details
Published in:International journal of organizational innovation 2017-07, Vol.10 (1), p.290
Main Authors: Lee, Yuan-Duen, Lin, Chiu-Chuan, Chen, Min-Tzu, Huang, Chen-Fen
Format: Article
Language:English
Subjects:
Adjustment
Banking industry
Competition
Cultural differences
Culture
Employees
Expatriate employees
Expatriates
Globalization
Host country
Human resources
International finance
Job performance
Job satisfaction
Literature reviews
Retention
Social capital
Social support
Studies
Supervisors
Values
Work environment
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Summary:Business in Taiwan are moving towards greater internationalization and globalization with many expatriates assigned to foreign branches or subsidiaries now working in the Taiwanese banking industry. This can raise issues with regard to social support, organizational commitment, cultural distance, expatriate adjustment and family-work conflict, which then influence job and task performance. Based on a questionnaire survey, data collection and statistical analyses, it is found that social support given to bank expatriates in Taiwan significantly affects their job performance. Social support also significantly affects their organizational commitment, organizational commitment and expatriate adjustment also significantly affect their job performance. In addition, this study also finds that organizational commitment has a mediating effect on the relationship between social support and job performance. Finally, this study finds that cultural distance and family-work conflict (FWC) play a significant moderating role in the research framework.
ISSN:1943-1813