Examining the "Pros" and "Cons" of Team Conflict: A Team-Level Meta-Analysis of Task, Relationship, and Process Conflict

Jehn (e.g., 1997) offered three distinct types of team conflict, namely, task conflict, relationship conflict, and process conflict. Despite existing meta-analyses, there remain important and ongoing issues that warrant further meta-analytic investigation. Our contribution is threefold. First, we re...

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Bibliographic Details
Published in:Human performance 2013-07, Vol.26 (3), p.236-260
Main Authors: O'Neill, Thomas A., Allen, Natalie J., Hastings, Stephanie E.
Format: Article
Language:English
Subjects:
Conflict management
Correlation analysis
Group dynamics
Meta-analysis
Organizational behavior
Systematic review
Teamwork
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Summary:Jehn (e.g., 1997) offered three distinct types of team conflict, namely, task conflict, relationship conflict, and process conflict. Despite existing meta-analyses, there remain important and ongoing issues that warrant further meta-analytic investigation. Our contribution is threefold. First, we report novel meta-analytic findings involving moderators of the conflict-team performance relationship. Second, we report on meta-analytic correlations involving all three conflict types and team innovation. Third, we report on the relations involving task conflict and relationship conflict with previously unexamined, but critical, teamwork variables: team potency, cooperative behaviors, competitive behaviors, and avoidance behaviors. Input for the current meta-analysis included 89 independent samples, 6,122 teams, and approximately 28,000 team members.
ISSN:0895-9285
1532-7043
DOI:10.1080/08959285.2013.795573