COMMUNICATION PRACTICES OF CERTIFIED PUBLIC ACCOUNTANTS

Certified Public Accountants in the four largest metropolitan areas in Tennessee were surveyed to determine the frequency of specific communication channels they used for communicating both within and outside their firms. Usable returns were received from 134 individuals. Data analyses showed that C...

Full description

Saved in:

Bibliographic Details
Published in:	Journal of organizational culture, communication and conflict communication and conflict, 2012-01, Vol.16 (1), p.107
Main Authors:	Rollins, M Wayne, Lewis, Stephen D
Format:	Article
Language:	eng
Subjects:	Accounting firms Communications systems Cost control CPAs Employees Studies
Online Access:	Get full text
Tags:	Add Tag No Tags, Be the first to tag this record!

Description
Summary:	Certified Public Accountants in the four largest metropolitan areas in Tennessee were surveyed to determine the frequency of specific communication channels they used for communicating both within and outside their firms. Usable returns were received from 134 individuals. Data analyses showed that CPAs continue to use traditional communication channels such as written documents and telephone calls. Electronic mail is used frequently; however, many of the "latest" technologies are seldom if ever used by CPAs. For example, the vast majority of respondents indicated they never use Facebook, LinkedIn, Twitter, and chat rooms. Only a few significant differences were found when data were compared by gender, age, education level achieved, and number of employees in the firm. [PUBLICATION ABSTRACT]
ISSN:	1544-0508 1939-4691