An empirical research on relationships between subjective judgement, technology acceptance tendency and knowledge transfer

The purpose of this study was to explore the relationships among employees' usage intention pertaining to mobile information devices, focusing on subjective judgement, technology acceptance tendency, information sharing behavior and information transfer. A research model was established to veri...

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Bibliographic Details
Published in:PloS one 2017-09, Vol.12 (9), p.e0183994-e0183994
Main Authors: Yuan, Yu-Hsi, Tsai, Sang-Bing, Dai, Chien-Yun, Chen, Hsiao-Ming, Chen, Wan-Fei, Wu, Chia-Huei, Li, Guodong, Wang, Jiangtao
Format: Article
Language:English
Subjects:
Adolescent
Adult
Aged
Aviation
Behavior
Biology and Life Sciences
Communication
Computer and Information Sciences
Decision making
Diffusion of Innovation
Education
Electronic devices
Empirical analysis
Empirical Research
Explicit knowledge
Female
Humans
Information processing
Information transfer
Judgment
Knowledge management
Male
Middle Aged
Models, Theoretical
Motivation
Multiple regression analysis
People and Places
Physical Sciences
Problem solving
Regression analysis
Research Design
Science
Social Sciences
Studies
Success factors
Technology
Technology Acceptance Model
Technology utilization
Young Adult
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Summary:The purpose of this study was to explore the relationships among employees' usage intention pertaining to mobile information devices, focusing on subjective judgement, technology acceptance tendency, information sharing behavior and information transfer. A research model was established to verify several hypotheses. The research model based on integrated concepts of knowledge management and technology acceptance modeling. Participants were employees of enterprises in Taiwan, selected by combining snowball and convenience sampling. Data obtained from 779 e-surveys. Multiple-regression analysis was employed for hypothesis verification. The results indicate that perceived ease-of-use of mobile devices was affected by computer self-efficacy and computer playfulness directly; meanwhile, perceived ease-of-use directly affects perceived usefulness. In addition, perceived ease-of-use and perceived usefulness can predict information-sharing behavior in a positive manner, and impact knowledge transfer as well. Based on the research findings, it suggested that enterprises should utilize mobile information devices to create more contact with customers and enrich their service network. In addition, it is recommended that managers use mobile devices to transmit key information to their staff and that they use these devices for problem-solving and decision-making. Further, the staff's skills pertaining to the operation of mobile information devices and to fully implement their features are reinforced in order to inspire the users' knowledge transfer. Enhancing the playfulness of the interface is also important. In general, it is useful to promote knowledge transfer behavior within an organization by motivating members to share information and ideas via mobile information devices. In addition, a well-designed interface can facilitate employees' use of these devices.
ISSN:1932-6203
1932-6203
DOI:10.1371/journal.pone.0183994