Silo Persistence: It's not the Technology, it's the Culture

Our article acknowledges technologies and enterprise solutions as common tools for knowledge management deployed to help foster collaboration. Though the tools are made widely available by forward-thinking executives, and though there is a torrent of knowledge management thought as evidenced in the...

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Bibliographic Details
Published in:New review of information networking 2011-11, Vol.16 (2), p.167-184
Main Authors: Cromity, Jamal, de Stricker, Ulla
Format: Article
Language:eng
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Summary:Our article acknowledges technologies and enterprise solutions as common tools for knowledge management deployed to help foster collaboration. Though the tools are made widely available by forward-thinking executives, and though there is a torrent of knowledge management thought as evidenced in the ample literature, knowledge workers continue to have difficulties transitioning to acting out the commonly accepted philosophy of sharing knowledge. The focus of our comments is a review to highlight some of the primary technical and behavior barriers hindering the use of collaborative technology. In this article a combination of content analysis and professional observation were used to provide practical insight concerning how enterprises, small and large can address the challenges of information silos, with or without technical KM or Web 2.0 solutions.
ISSN:1361-4576
1740-7869