End-user configuration of telco services

Proper handling of incoming calls depending on the location and availability of the callee is important both for the individual and for the organization in which they belong. The recent proliferation of smart phones can provide the end user with new graphical representations of relevant configuratio...

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Bibliographic Details
Main Authors: Sanders, R. T., Mbaabu, F., Shiaa, M. M.
Format: Conference Proceeding
Language:English
Subjects:
Availability
Calendars
call handling
Context
end-user programming
Smart phones
Technological innovation
telco services
Telephony
Online Access:Request full text
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Description
Summary:Proper handling of incoming calls depending on the location and availability of the callee is important both for the individual and for the organization in which they belong. The recent proliferation of smart phones can provide the end user with new graphical representations of relevant configurations, and open up for new ways of triggering notifications. This is demonstrated by the EasyMobile from Gintel, a prototype app for Android phones.
DOI:10.1109/ICIN.2012.6376036