Techniques based on ethnography and prototyping in interface design on mobile application for academic management/Tecnicas baseadas em etnografia e prototipagem no design de interface de aplicativo mobile para gerenciamento academico

Based on the methodology of participatory design, this paper aims to report the research and development of a mobile version of an existing system for desktop, widely used for sharing academic information in a federal university of Brazil. The research had two stages. The 'Stage I' were ba...

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Bibliographic Details
Published in:InfoDesign : Brazilian journal of information design 2012-05, Vol.9 (2), p.88
Main Authors: Santa Rosa, Jose Guilherme, Gurgel, Andrei, Passos, Marcel
Format: Article
Language:Spanish
Subjects:
Design and construction
Methods
Mobile devices
Usability testing
Wireless telephone software
Online Access:Get full text
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Summary:Based on the methodology of participatory design, this paper aims to report the research and development of a mobile version of an existing system for desktop, widely used for sharing academic information in a federal university of Brazil. The research had two stages. The 'Stage I' were based on ethnographic studies involving professors and students: Focus Group, Contextual Inquiry, Participatory Heuristic Evaluation and Cooperative Evaluation. Through the results it was possible to identify requirements and desirable features, usability problems in a mobile version in initial process of development as well the development of a new graphical user interface. On the 'Step II' interaction models were evaluated by means of prototypes specifically designed for testing the mechanism to launch frequency on the mobile version, which then were evaluated through usability testing and user satisfaction questionnaire. design, usability, mobile devices Baseado na metodologia de design participativo, este artigo relata o processo de pesquisa e desenvolvimento de uma versao mobile de um sistema ja existente para desktop e amplamente utilizado para o compartilhamento de informacoes academicas em uma universidade federal do Brasil. A pesquisa foi realizada em duas etapas. Na 'Etapa I' foram realizados estudos baseados em etnografia envolvendo docentes e discentes: Grupo de Foco, Analise Contextual, Avaliacao Heuristica Participativa e Avaliacao Cooperativa. Por meio dos resultados foi possivel identificar funcionalidades e requisitos desejaveis, problemas de usabilidade de uma versao mobile ja em processo inicial de desenvolvimento, bem como e elaboracao de uma nova interface grafica. Na 'Etapa II' foram avaliados modelos de interacao por meio de prototipos especificamente projetados para testes no mecanismo de lancamento de frequencia do sistema mobile que, em seguida, foram avaliados atraves de testes de usabilidade e questionario de satisfacao do usuario. design, usabilidade, dispositivos moveis
ISSN:1808-5377
1808-5377