Integrated technology-organization-environment (T-O-E) taxonomies for technology adoption

Purpose The T-O-E framework enjoys robust scholarly accolade but it rarely espouses clearly task and individual factors. Although task and individual contexts had been separately addressed by task-technology-fit (TTF) and unified theory of acceptance and use of technology (UTAUT), respectively, the...

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Bibliographic Details
Published in:Journal of enterprise information management 2017-10, Vol.30 (6), p.893-921
Main Authors: Awa, Hart O, Ojiabo, Ojiabo Ukoha, Orokor, Longlife E
Format: Article
Language:English
Subjects:
Decision making
Information management
Information technology
Innovations
Knowledge management
Manufacturing
Regression analysis
Scholars
Taxonomy
Technology Acceptance Model
Technology adoption
Technology utilization
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Summary:Purpose The T-O-E framework enjoys robust scholarly accolade but it rarely espouses clearly task and individual factors. Although task and individual contexts had been separately addressed by task-technology-fit (TTF) and unified theory of acceptance and use of technology (UTAUT), respectively, the purpose of this paper is to complement and/or extend the T-O-E’s insights by integrating TTF and UTAUT frameworks, and developing and empirically testing a 12-factor framework that spans five contexts. Design/methodology/approach Survey data were proportionally collected from six groups of small service enterprises with strong operations in Port Harcourt, Nigeria and the mode of sampling was purposive and snow-ball while analysis involved logistic likelihood regression. Findings The relationship between adoption and the factors within the contexts of technology, organization, environment and task were statistically supported though some had negative coefficients. For individual context, social factor had a statistically significant negative coefficient but hedonistic drive was not statistically supported. Research limitations/implications The study is limited by its scope of coverage; therefore, extended data are needed to apply the findings to other sectors/industries and to factor in the implementation and post-adoption phases and business-to-business adoption in order to forge a more integrated and holistic adoption framework. Practical implications The findings encourage vendors and policy makers to place more premiums on organizational and task factors than on technological, environmental and individual factors and to craft informed marketing programs that would appeal to actual and potential adopters and cause them to progress in the loyalty ladder. Originality/value This paper contributes to the growing research on technology adoption; it uses factors within the T-O-E, TTF and UTAUT frameworks to explain adoption of technologies and to establish the underlying relationships amongst T-O-E factors through integrating other useful frameworks.
ISSN:1741-0398
1758-7409
DOI:10.1108/JEIM-03-2016-0079