Cell-Phone Voting: An Interface and Concept Evaluation

Currently, voters must physically go to voting booths to participate in civic elections. Among others, a busy lifestyle and inability to make it to the voting booths has been cited as one of reasons for a low voter turnout. This has prompted research concentrating on the use of Internet for voting....

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Bibliographic Details
Published in:Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2004-09, Vol.48 (13), p.1474-1477
Main Authors: Pai, Shantanu, Panjwani, Gulshan
Format: Article
Language:English
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Summary:Currently, voters must physically go to voting booths to participate in civic elections. Among others, a busy lifestyle and inability to make it to the voting booths has been cited as one of reasons for a low voter turnout. This has prompted research concentrating on the use of Internet for voting. Internet has its limitations in availability and mobility. We propose a cell-phone based voting system that could potentially overcome these limitations. A within-subject usability study compared a prototype cell phone based UI with a PC based UI. Eight participants completed the task of casting a vote using the two interfaces and rated them on various dimensions. Results indicate that the concept although acceptable, has social and security concerns. With the cellphone interface, limited information displayed and global navigation were identified as prime drawbacks. Research on explicit CHI patterns for cell interfaces may address the CHI issues identified.
ISSN:1541-9312
2169-5067
2169-5067
1071-1813
DOI:10.1177/154193120404801301