THE IMPORTANCE OF FINANCIAL EDUCATION FOR THE BANK CLIENTS PROTECTION IN KOSOVO

Technological developments are not easily understood even by people who have advanced education and this leaves much to be expected for other groups. Financial services and banking products are also ‘complicated’ for professionals, not to mention the ordinary client. As a result of the features of f...

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Bibliographic Details
Published in:	Journal of Liberty and International Affairs (Bitola) 2021-06, Vol.7 (2), p.164-181
Main Authors:	Gashi, Fitim, Peci, Bedri
Format:	Article
Language:	eng
Subjects:	Adult Education Annual reports Banking Banking industry Best Financial Education Practices Business Economy / Management Business Ethics Conferences Consumer protection Consumers Customers Economy Education Educational Psychology Financial Education Financial inclusion Financial literacy Financial Markets Financial services Human Resources in Economy Inclusive Education / Inclusion Information services International finance Knowledge Kosovo Marketing / Advertising National Economy Protection of Banking Clients’ Rights Public Finances Retail banking Socio-Economic Research Sociology of Education State/Government and Education
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Summary:	Technological developments are not easily understood even by people who have advanced education and this leaves much to be expected for other groups. Financial services and banking products are also ‘complicated’ for professionals, not to mention the ordinary client. As a result of the features of financial products and services, especially banking, information is required as an initial form of knowledge of these services and products, and this information is intensified through a constant process such as education. Hence, this article argues how financial education is performed in Southeast Europe and even in the EU. This article also elaborates on the financial education in Kosovo concerning the protection of banking clients’ rights, taking into account the financial education practices from which the Kosovo system can benefit.
ISSN:	1857-9760 1857-9760