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  1. 61
    Quality : an introduction / John Beckford.
    by Beckford, John, 1958-
    Published 2002
    Edition: 2nd ed.
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  2. 62
    Unequal city : London in the global arena.
    by Hamnett, Chris
    Published 2003
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  3. 63
    Human resource management in service work / Marek Korczynski.
    by Korczynski, Marek
    Published 2002
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  4. 64
    Women's paid and unpaid labor : the work transfer in health care and retailing / Nona Y. Glazer..
    by Glazer, Nona Y (Nona Yetta)
    Published 1993
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  5. 65
    Intellectual property and innovation management in small firms :.
    Published 2003
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  6. 66
    Leisure services financial management David Emanuelson.
    by Emanuelson, David, 1949-
    Published 2013
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  7. 67
    Maximizing management performance and quality with service analytics / Yixin Diao and Daniela Rosu, editors.
    Published 2015
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  8. 68
    Robotics, automation, and control in industrial and service settings Zongwei Luo, editor.
    Published 2015
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  9. 69
    E-manufacturing and E-service strategies in contemporary organizations / Norman Gwangwava and Michael Mutingi, editors.
    Published 2018
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  10. 70
    You can have your cake and eat it too : a short introduction to service design / written by J. Margus Klaar ; edited by Markko Karu, Kaarel Mikkin, Dan Mikkin.
    by Klaar, J. Margus
    Published 2014
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  11. 71
    The handbook of innovation and services : a multi-disciplinary perspective / edited by Faiz Gallouj, Faridah Djellal.
    Published 2010
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  12. 72
    Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville.
    Published 2017
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  13. 73
    Service operations management improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.
    by Johnston, Robert, 1953-
    Published 2012
    Edition: 4th ed.
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  14. 74
    Visual merchandising windows and in-store displays for retail / Tony Morgan.
    by Morgan, Tony
    Published 2016
    Edition: Third edition.
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  15. 75
    Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell.
    Edition: First edition.
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  16. 76
    Innovation in an advanced consumer society : value-driven service innovation / Peder Inge Furseth and Richard Cuthbertson.
    Edition: First edition.
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  17. 77
    Case studies in service innovation Linda A. Macaulay ... [et al.], editors.
    Published 2012
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  18. 78
    The handbook of service innovation Renu Agarwal [and three others], editors.
    Published 2015
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  19. 79
    Research methods in service innovation / edited by Flemming Srensen, Department of Social Sciences and Business, Roskilde University, Denmark, Francesco Lapenta, Department of Communication and Humanities, Roskilde University, Denmark.
    by Sorensen, Flemming, 1956-
    Published 2017
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  20. 80
    Sustainable consumer services business solutions for household markets / Minna Halme ... [et al.].
    Published 2005
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