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  1. 1
    Step-by-step QFD : customer-driven product design / John Terninko.
    by Terninko, John
    Published 1997
    Edition: 2nd ed.
    “...St. Lucie Press,...”
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  2. 2
    Systematic innovation : an introduction to TRIZ (Theory of inventive problem solving) / John Terninko, Alla Zusman, Boris Zlotin.
    by Terninko, John
    Published 1998
    “...St. Lucie Press,...”
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