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Delft design guide design methods / Delft University of Technology, Faculty of Industrial Design Engineering ; Annemiek van Boeijen [and 3 others].
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van Boeijen, Annemiek
Published 2014
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Good services how to design services that work / Lou Downe.
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Downe, Lou
Published 2020
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This is service design thinking basics-tools-cases / Marc Stickdorn, Jakob Schneider [concept and editing].
Published 2011
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