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  1. 1
    Know your customer : new approaches to understanding customer value and satisfaction / Robert B. Woodruff, Sarah Fisher Gardial.
    by Woodruff, Robert B.
    Published 1996
    Subjects: '; “...Consumer satisfaction...”
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  2. 2
    Inspired : how to create tech products customers love / Marty Cagan (Founder, Silicon Valley Product Group).
    by Cagan, Marty
    Published 2018
    Edition: Second edition.
    Subjects: '; “...Consumer satisfaction....”
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