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  1. 1
    Instant messaging rules : a business guide to managing policies, security, and legal issues for safe IM communication / Nancy Flynn.
    by Flynn, Nancy, 1956-
    Published 2004
    Subjects: '; “...Business communication...”
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  2. 2
    The e-mail optimisation toolkit / Thomas Jackson.
    by Jackson, Thomas
    Published 2009
    Subjects: '; “...Business Communication systems...”
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