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  1. 1
    The corporate identity audit : a set of objective measurement tools for your company's image and reputation / Wally Olins, Elinor Selame.
    by Olins, Wally
    Published 2002
    “...A company self-assessment...”
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  2. 2
    The customer satisfaction audit : an eight step approach to ensure that your firm stays focused on customer needs to promote real gains / Abram I. Bluestein, Michael Moriarty & Ronald J. Sanderson.
    by Bluestein, Abram I.
    Published 2000
    “...A company self-assessment tool...”
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  3. 3
    The customer loyalty audit : a seven-step audit to determine how well-equipped you are to win and retain customer loyalty / Keki R. Bhote.
    by Bhote, Keki R.
    Published 2000
    “...A company self-assessment tool...”
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  4. 4
    Corporate identity audit : a set of objective measurement tools for your company's image and reputation / Wally Olins, Elinor Selame.
    by Olins, Wally
    Published 2000
    “...A company self-assessment tool...”
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  5. 5
    The service management audit : a nine step assessment to determine the direction and effectiveness of each service unit in your business / Colin Armistead & Graham R. Clark.
    by Armistead, Colin G.
    Published 2000
    “...A company self-assessment tool...”
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  6. 6
    The pricing strategy audit : an in-company assessment to help create the best possible pricing strategy for your organization / Kent B. Monroe.
    by Monroe, Kent B.
    Published 2000
    “...A company self-assessment tool...”
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  7. 7
    The business strategy audit : a company self-appraisal to analyze the effectiveness of your business strategy and your strategy-making process / Vernal Della-Piana, Murray Low & Kendall Lyman.
    by Della-Piana, Vernal
    Published 2000
    “...A company self-assessment tool...”
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