Search Results

Suggested Topics within your search.
Refine Results
  1. 1
    Total customer satisfaction : lessons from 50 companies with top quality customer service / Jacques Horovitz, Michele Jurgens-Panak.

    Total customer satisfaction : lessons from 50 companies with top quality customer service / Jacques Horovitz, Michele Jurgens-Panak. by Horovitz, Jacques

    Published 1992
    Book
    Save to List
    Saved in:
  2. 2
    Quality in practice / John A. Murphy with Tony Farmar.

    Quality in practice / John A. Murphy with Tony Farmar. by Murphy, John A. (John Augustine)

    Published 1986
    Book
    Save to List
    Saved in:
  3. 3
    TQM in new product manufacturing / H.G. Menon.

    TQM in new product manufacturing / H.G. Menon. by Menon, H. G.

    Published 1992
    Book
    Save to List
    Saved in:
  4. 4
    Employee involvement and total quality management : practices and results in Fortune 1000 companies / Edward E. Lawler, Susan Albers Mohrman, Gerald E. Ledford.

    Employee involvement and total quality management : practices and results in Fortune 1000 companies / Edward E. Lawler, Susan Albers Mohrman, Gerald E. Ledford. by Lawler, Edward E. (Edward Emmet)

    Edition: 1st ed.
    Book
    Save to List
    Saved in:
  5. 5
    Quality or else : the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason.

    Quality or else : the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason. by Dobyns, Lloyd

    Published 1991
    Book
    Save to List
    Saved in:
  6. 6
    TQM field manual / James H. Saylor.

    TQM field manual / James H. Saylor. by Saylor, James H.

    Published 1992
    Book
    Save to List
    Saved in:
  7. 7
    Managing value for money in the public sector / Jonathan G. Bates.

    Managing value for money in the public sector / Jonathan G. Bates. by Bates, J. G. (Jonathon G.)

    Published 1993
    Book
    Save to List
    Saved in:
  8. 8
    Relevance regained : from top-down control to bottom-up empowerment / H. Thomas Johnson.

    Relevance regained : from top-down control to bottom-up empowerment / H. Thomas Johnson. by Johnson, H. Thomas, 1938-

    Published 1992
    Book
    Save to List
    Saved in:
  9. 9
    Managing for total quality : from Deming to Taguchi and SPC / N. Logothetis.

    Managing for total quality : from Deming to Taguchi and SPC / N. Logothetis. by Logothetis, N.

    Published 1992
    Book
    Save to List
    Saved in:
  10. 10
    Change management : a model for effective organizational performance / Patricia K. Felkins, B. J. Chakiris, and Kenneth N. Chakiris.

    Change management : a model for effective organizational performance / Patricia K. Felkins, B. J. Chakiris, and Kenneth N. Chakiris. by Felkins, Patricia K.

    Published 1993
    Book
    Save to List
    Saved in:
  11. 11
    Vision, values, and courage : leadership for quality management / Neil H. Snyder, James J.Dowd, Jr., Dianne Morse Houghton.

    Vision, values, and courage : leadership for quality management / Neil H. Snyder, James J.Dowd, Jr., Dianne Morse Houghton. by Snyder, Neil H.

    Published 1994
    Book
    Save to List
    Saved in:
  12. 12
    Total quality management : implementing continuous improvement / Joseph & Susan Berk.

    Total quality management : implementing continuous improvement / Joseph & Susan Berk. by Berk, Joseph, 1951-

    Published 1993
    Book
    Save to List
    Saved in:
  13. 13
    Beyond TQM / Robert Louis Flood.

    Beyond TQM / Robert Louis Flood. by Flood, Robert L.

    Published 1993
    Book
    Save to List
    Saved in:
  14. 14
    Engineered quality in construction : partnering and TQM / Michael T. Kubal.

    Engineered quality in construction : partnering and TQM / Michael T. Kubal. by Kubal, Michael T.

    Published 1994
    Book
    Save to List
    Saved in:
  15. 15
    Total quality through project management / Jeffrey S. Leavitt, Philip C. Nunn.

    Total quality through project management / Jeffrey S. Leavitt, Philip C. Nunn. by Leavitt, Jeffrey S.

    Published 1994
    Book
    Save to List
    Saved in:
  16. 16
    Development effectiveness : strategies for IS organizational transition / by Vaughan Merlyn, John Parkinson with Bob Phillips and Roy Youngman.

    Development effectiveness : strategies for IS organizational transition / by Vaughan Merlyn, John Parkinson with Bob Phillips and Roy Youngman. by Merlyn, Vaughan

    Published 1994
    Book
    Save to List
    Saved in:
  17. 17
    Implementing total quality management in higher education / by Robert Cornesky ... [et al.].

    Implementing total quality management in higher education / by Robert Cornesky ... [et al.].

    Published 1991
    Book
    Save to List
    Saved in:
  18. 18
    Quality improvement in continuing higher education and service organizations / edited by Paul F. Fendt and G. Michael Vavrek.

    Quality improvement in continuing higher education and service organizations / edited by Paul F. Fendt and G. Michael Vavrek.

    Published 1992
    Book
    Save to List
    Saved in:
  19. 19
    Total quality in higher education / by Ralph G. Lewis, Douglas H. Smith.

    Total quality in higher education / by Ralph G. Lewis, Douglas H. Smith. by Lewis, Ralph G.

    Published 1994
    Book
    Save to List
    Saved in:
  20. 20
    Continuous quality improvement : making the transition to education / edited by Dean L. Hubbard.

    Continuous quality improvement : making the transition to education / edited by Dean L. Hubbard.

    Published 1993
    Book
    Save to List
    Saved in:

Search Tools: