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  1. 1
    The managed heart commercialization of human feeling / Arlie Russell Hochschild.
    Edition: 20th anniversary ed. , with a new afterword.
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  2. 2
    Employee motivation and the psychological contract : the third annual IPD survey of the state of the employment relationship / David E. Guest, Neil Conway.
    by Guest, David, 1944-
    Published 1997
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  3. 3
    The managed heart : commercialization of human feeling.
    Edition: 20th anniversary ed., with a new afterword.
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  4. 4
    The managed heart : commercialization of human feeling / Arlie Russell Hochschild.
    Edition: [2012 ed.] /
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