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  1. 101
    Managing services marketing : text and readings.
    by Bateson, John E. G.
    Published 1999
    Edition: 4th ed /
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  2. 102
    The service edge : 101 companies that profit from customercare / by Ron Zemke, with Dick Schaaf.
    by Zemke, Ron
    Published 1990
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  3. 103
    Advances in services marketing and management.
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  4. 104
    Special events : best practices in modern event management / Joe Jeff Goldblatt.
    by Goldblatt, Joe Jeff
    Published 1997
    Edition: 2nd ed.
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  5. 105
    The service economy : a geographical approach / Sven Illeris.
    by Illeris, Sven, 1936-
    Published 1996
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  6. 106
    Managing services marketing : text and readings / John E.G. Bateson.
    by Bateson, John E. G.
    Published 1992
    Edition: 2nd ed.
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  7. 107
    Managing and marketing services in the 1990s / edited by Richard Teare with Luiz Moutinho and Neil Morgan.
    Published 1990
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  8. 108
    Service operations management / Robert G. Murdick, Barry Render, Roberta S. Russell.
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  9. 109
    The economics of services : development and policy / Jan Owen Jansson.
    by Jansson, Jan Owen
    Published 2006
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  10. 110
    Service worlds : people, organisations, technologies / John R. Bryson, Peter W. Daniels, Barney Warf.
    by Bryson, John R.
    Published 2004
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  11. 111
    World city network : a global urban analysis / Peter J. Taylor.
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  12. 112
    Service industries and Asia-Pacific cities : new development trajectories / edited by P. W. Daniels, K. C. Ho and T. A. Hutton.
    Published 2005
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  13. 113
    Managing service quality. edited by Paul Kunst, Jos Lemmink.
    Published 1997
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  14. 114
    Service operations management : improving service delivery / Robert Johnston, Graham Clark.
    by Johnston, Robert, 1953-
    Published 2005
    Edition: 2nd ed.
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  15. 115
    What's this India business? : offshore, outsourcing and the global services revolution / Paul Davies.
    by Davies, Paul
    Published 2004
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  16. 116
    Managing services : marketing, operations, and human resources / (compiled by) Christopher H. Lovelock.
    Published 1992
    Edition: 2nd ed.
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  17. 117
    Managing services marketing : text and readings / John E. G. Bateson.
    by Bateson, John E. G.
    Published 1989
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  18. 118
    International trade in services / Ken Tucker and Mark Sundberg.
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  19. 119
    Liberalizing service trade : strategies for success / Phedon Nicolaides.
    by Nicolaides, Phedon
    Published 1989
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  20. 120
    The marketing of services / Donald W. Cowell.
    by Cowell, Donald W.
    Published 1984
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