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  1. 81
    Internationalizaton, technology and services / edited by Marcela Miozzo and Ian Miles.
    Published 2002
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  2. 82
    Productivity, innovation and knowledge in services : new economic and socio-economic approaches / edited by Jean Gadrey and Faiz Gallouj.
    Published 2002
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  3. 83
    Intellectual property and innovation management in small firms :.
    Published 2003
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  4. 84
    Mass customization : the new frontier in business competition / B.Joseph Pine II ; foreword by Stan Davis.
    by Pine, B. Joseph
    Published 1993
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  5. 85
    Advertising / [edited by Nicola Luca Veronese] ; [prepared by Bocconi University].
    Published 1997
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  6. 86
    Single information market / [prepared by Analysys Limited].
    Published 1997
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  7. 87
    The service edge : 101 companies that profit from customercare / by Ron Zemke, with Dick Schaaf.
    by Zemke, Ron
    Published 1990
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  8. 88
    Working in the service society / edited by Cameron Lynne Macdonald and Carmen Sirianni.
    Published 1996
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  9. 89
    Services marketing management : an international perspective / by Hans Kasper, Piet van Helsdingen, Wouter De Vries.
    by Kasper, Hans
    Published 1999
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  10. 90
    Defining your market : winning strategies for high-tech, industrial, and service firms / Art Weinstein.
    by Weinstein, Art
    Published 1998
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  11. 91
    Advances in services marketing and management.
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  12. 92
    Contemporary services marketing management : a reader / edited by Mark Gabbott and Gillian Hogg.
    Published 1997
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  13. 93
    The management of service operations / J. Nevan Wright.
    by Wright, J. Nevan
    Published 1999
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  14. 94
    Marketing planning for services / Malcolm McDonald and Adrian Payne.
    by McDonald, Malcolm, 1938-
    Published 1996
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  15. 95
    Human resource management in service work / Marek Korczynski.
    by Korczynski, Marek
    Published 2002
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  16. 96
    Quality : an introduction / John Beckford.
    by Beckford, John, 1958-
    Published 2002
    Edition: 2nd ed.
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  17. 97
    The professional services firm bible / John Baschab, Jon Piot.
    by Baschab, John, 1968-
    Published 2004
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  18. 98
    Journal of services marketing
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  19. 99
    Women's paid and unpaid labor : the work transfer in health care and retailing / Nona Y. Glazer..
    by Glazer, Nona Y (Nona Yetta)
    Published 1993
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  20. 100
    Globalization of services : some implications for theory and practice / edited by Yair Aharoni and Lilach Nachum.
    Published 2000
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