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  1. 181
    Essentials of services marketing Jochen Wirtz, Christopher Levelock.
    by Wirtz, Jochen
    Published 2018
    Edition: Third, Global edition.
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  2. 182
    Services customization using web technologies by Dimitris Kardaras and Bill Karakostas.
    by Kardaras, Dimitrios, 1964-
    Published 2012
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  3. 183
    Manufacturing and service operations management
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  4. 184
    Design for services [edited by] Anna Meroni & Daniela Sangiorgi.
    Published 2011
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  5. 185
    Good services : how to design services that work / Lou Downe.
    by Downe, Lou
    Published 2020
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  6. 186
    Public services and international trade liberalization human rights and gender implications / Barnali Choudhury.
    by Choudhury, Barnali, 1974-
    Published 2012
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  7. 187
    The Routledge handbook of service research insights and ideas edited by Eileen Bridges, Kendra Fowler.
    Published 2020
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  8. 188
    Leisure services financial management David Emanuelson.
    by Emanuelson, David, 1949-
    Published 2013
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  9. 189
    The journey to the interface : how public service design can connect users to reform / Sophia Parker, Joe Heapy.
    by Parker, Sophia, Heapy, Joe
    Published 2006
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  10. 190
    Services marketing people, technology, strategy / Jochen Wirtz, Christopher Lovelock.
    Edition: Ninth edition.
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  11. 191
    Service management and marketing : managing the service profit logic / Christian Grönroos.
    by Grönroos, Christian, 1947-
    Published 2015
    Edition: Fourth edition.
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  12. 192
    World city network : a global urban analysis / Peter J. Taylor and Ben Derudder.
    Edition: Second edition.
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  13. 193
    Product-service systems : panacea or myth? / Oksana Mont.
    by Mont, Oksana
    Published 2008
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