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  1. 1
    Made to serve : how manufacturers can compete through servitization and product-service systems / Tim Baines and Howard Lightfoot.
    by Baines, Tim, 1962-
    Published 2013
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  2. 2
    Quality : an introduction / John Beckford.
    by Beckford, John, 1958-
    Published 2002
    Edition: 2nd ed.
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  3. 3
    Quality : a critical introduction / John Beckford.
    by Beckford, John, 1958-
    Published 2017
    Edition: Fourth edition.
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  4. 4
    Product-service systems : panacea or myth? / Oksana Mont.
    by Mont, Oksana
    Published 2008
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