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  1. 1
    Contemporary services marketing management : a reader / edited by Mark Gabbott and Gillian Hogg.
    Published 1997
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  2. 2
    Consumers and services / Mark Gabbott and Gillian Hogg.
    by Gabbott, Mark
    Published 1998
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  3. 3
    Services marketing management : a strategic perspective / Hans Kasper, Piet van Helsdingen, Mark Gabbott.
    by Kasper, Hans
    Published 2006
    Edition: 2nd ed.
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