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  1. 1
    Process management : methods for improving products and service / Eugene H. Melan..
    by Melan, Eugene H.
    Published 1993
    “...McGraw-Hill,...”
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  2. 2
    Improving quality through planned experimentation / Ronald D. Moen, Thomas W. Nolan, Lloyd P. Provost.
    by Moen, Ronald D.
    Published 1991
    “...McGraw-Hill,...”
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  3. 3
    What is six sigma? Pete Pande, Larry Holpp.
    by Pande, Peter S.
    Published 2002
    “...McGraw-Hill,...”
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  4. 4
    Measuring process capability : techniques and calculations for quality and manufacturing engineers / Davis R. Bothe.
    by Bothe, Davis R.
    Published 1997
    “...McGraw-Hill,...”
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