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  1. 1
    Tilt : shifting your strategy from products to customers / Niraj Dawar.
    by Dawar, N. (Niraj)
    Published 2013
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  2. 2
    Consumers and services / Mark Gabbott and Gillian Hogg.
    by Gabbott, Mark
    Published 1998
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    Trend-driven innovation / Henry Mason ... [et al] ; designed by Maria Isabel Reyes.
    by Mason, Henry
    Published 2015
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