Improving revenue management for sustainable rural water services: innovative prepaid water system

Improving revenue management for sustainable rural water services: innovative prepaid water system

According to the Tanzania Water and Sanitation Network’s 2009 national water point mapping survey, 46% of all public, improved water points were non-functioning. In the Karatu District in northern Tanzania, community-owned water supply organizations (COWSOs), Karatu Village Water Supply (KAVIWASU) a...

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Main Authors: Ephraim Tonya, Godfrey Mpangala
Format: Default Conference proceeding
Published: 2018
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Online Access:https://hdl.handle.net/2134/35947
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spelling rr-article-95929222018-01-01T00:00:00Z Improving revenue management for sustainable rural water services: innovative prepaid water system Ephraim Tonya (7226351) Godfrey Mpangala (7226354) untagged According to the Tanzania Water and Sanitation Network’s 2009 national water point mapping survey, 46% of all public, improved water points were non-functioning. In the Karatu District in northern Tanzania, community-owned water supply organizations (COWSOs), Karatu Village Water Supply (KAVIWASU) and Endamarariek/Endabash Water Supply (ENDAWASU), experienced 39 and 34% non-revenue water, respectively. To improve revenue collection and water supply services, the Revolutionizing Remittance Recovery in Water (R3W) project built the capacity of KAVIWASU and ENDAWASU to install and manage a prepaid water technology. Results to date show that revenues increased by 201%, downtime reduced from 1 week to less than a day, COWSOs’ technical and management skills improved and there was greater customer satisfaction with the new technology. 2018-01-01T00:00:00Z Text Conference contribution 2134/35947 https://figshare.com/articles/conference_contribution/Improving_revenue_management_for_sustainable_rural_water_services_innovative_prepaid_water_system/9592922 CC BY-NC-ND 4.0
institution Loughborough University
collection Figshare
topic untagged
spellingShingle untagged
Ephraim Tonya
Godfrey Mpangala
Improving revenue management for sustainable rural water services: innovative prepaid water system
description According to the Tanzania Water and Sanitation Network’s 2009 national water point mapping survey, 46% of all public, improved water points were non-functioning. In the Karatu District in northern Tanzania, community-owned water supply organizations (COWSOs), Karatu Village Water Supply (KAVIWASU) and Endamarariek/Endabash Water Supply (ENDAWASU), experienced 39 and 34% non-revenue water, respectively. To improve revenue collection and water supply services, the Revolutionizing Remittance Recovery in Water (R3W) project built the capacity of KAVIWASU and ENDAWASU to install and manage a prepaid water technology. Results to date show that revenues increased by 201%, downtime reduced from 1 week to less than a day, COWSOs’ technical and management skills improved and there was greater customer satisfaction with the new technology.
format Default
Conference proceeding
author Ephraim Tonya
Godfrey Mpangala
author_facet Ephraim Tonya
Godfrey Mpangala
author_sort Ephraim Tonya (7226351)
title Improving revenue management for sustainable rural water services: innovative prepaid water system
title_short Improving revenue management for sustainable rural water services: innovative prepaid water system
title_full Improving revenue management for sustainable rural water services: innovative prepaid water system
title_fullStr Improving revenue management for sustainable rural water services: innovative prepaid water system
title_full_unstemmed Improving revenue management for sustainable rural water services: innovative prepaid water system
title_sort improving revenue management for sustainable rural water services: innovative prepaid water system
publishDate 2018
url https://hdl.handle.net/2134/35947
_version_ 1797462219135385600

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