The risk of information management without knowledge management: a case study

This paper appraises the criticism that "Knowledge Management (KM) is little more than re-packaged Information Management (IM)" through analysis of the relationships and inconsistencies between IM and KM. This is supported by a case study of the loss of an UK Royal Air Force aircraft known...

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Main Authors: Huseyin Dogan, Michael Henshaw, Gillian Ragsdell
Format: Default Article
Published: 2011
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Online Access:https://hdl.handle.net/2134/27340
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spelling rr-article-95449642011-01-01T00:00:00Z The risk of information management without knowledge management: a case study Huseyin Dogan (7204085) Michael Henshaw (1248246) Gillian Ragsdell (1248843) Mechanical engineering not elsewhere classified Information systems not elsewhere classified Systems analysis Systems thinking Defence sector Tacit knowledge Information management Knowledge management Information Systems Mechanical Engineering not elsewhere classified This paper appraises the criticism that "Knowledge Management (KM) is little more than re-packaged Information Management (IM)" through analysis of the relationships and inconsistencies between IM and KM. This is supported by a case study of the loss of an UK Royal Air Force aircraft known as 'Nimrod' as reported in the Haddon-Cave Independent Review.The first part discusses the research methodology adopted and analyses the literature including the theoretical characteristics and practical aspects of IM and KM. This is supported by logical models and relationship tables for comparison. The second part develops an analytical framework by applying evaluation criteria, based on principles for Through Life Management of information, to a case study to address the statement that "information is inadequate without knowledge."The logical models and case study insertions uncovered important conclusions: (1) KM is frequently confused with IM and reliance on IM only can sometimes result in a disaster; (2) it is imperative to understand the distinctions between IM and KM as "management of knowledge" is concerned with socio-technical, hence human, aspects to a greater extent than IM; (3) IM should be considered as a prerequisite to engaging KM; and (4) KM should be perceived as the creation and management of knowledge as a human centred attribute that involves a learning and transformation process.This paper systematically applies the derived logical models and analysis framework to a case study to better understand and illustrate the implications of Through Life Management of information and knowledge. 2011-01-01T00:00:00Z Text Journal contribution 2134/27340 https://figshare.com/articles/journal_contribution/The_risk_of_information_management_without_knowledge_management_a_case_study/9544964 CC BY-NC-ND 4.0
institution Loughborough University
collection Figshare
topic Mechanical engineering not elsewhere classified
Information systems not elsewhere classified
Systems analysis
Systems thinking
Defence sector
Tacit knowledge
Information management
Knowledge management
Information Systems
Mechanical Engineering not elsewhere classified
spellingShingle Mechanical engineering not elsewhere classified
Information systems not elsewhere classified
Systems analysis
Systems thinking
Defence sector
Tacit knowledge
Information management
Knowledge management
Information Systems
Mechanical Engineering not elsewhere classified
Huseyin Dogan
Michael Henshaw
Gillian Ragsdell
The risk of information management without knowledge management: a case study
description This paper appraises the criticism that "Knowledge Management (KM) is little more than re-packaged Information Management (IM)" through analysis of the relationships and inconsistencies between IM and KM. This is supported by a case study of the loss of an UK Royal Air Force aircraft known as 'Nimrod' as reported in the Haddon-Cave Independent Review.The first part discusses the research methodology adopted and analyses the literature including the theoretical characteristics and practical aspects of IM and KM. This is supported by logical models and relationship tables for comparison. The second part develops an analytical framework by applying evaluation criteria, based on principles for Through Life Management of information, to a case study to address the statement that "information is inadequate without knowledge."The logical models and case study insertions uncovered important conclusions: (1) KM is frequently confused with IM and reliance on IM only can sometimes result in a disaster; (2) it is imperative to understand the distinctions between IM and KM as "management of knowledge" is concerned with socio-technical, hence human, aspects to a greater extent than IM; (3) IM should be considered as a prerequisite to engaging KM; and (4) KM should be perceived as the creation and management of knowledge as a human centred attribute that involves a learning and transformation process.This paper systematically applies the derived logical models and analysis framework to a case study to better understand and illustrate the implications of Through Life Management of information and knowledge.
format Default
Article
author Huseyin Dogan
Michael Henshaw
Gillian Ragsdell
author_facet Huseyin Dogan
Michael Henshaw
Gillian Ragsdell
author_sort Huseyin Dogan (7204085)
title The risk of information management without knowledge management: a case study
title_short The risk of information management without knowledge management: a case study
title_full The risk of information management without knowledge management: a case study
title_fullStr The risk of information management without knowledge management: a case study
title_full_unstemmed The risk of information management without knowledge management: a case study
title_sort risk of information management without knowledge management: a case study
publishDate 2011
url https://hdl.handle.net/2134/27340
_version_ 1756419457747517440