The cultural impact of workflow management systems in the financial services sector
The implementation of information systems is increasingly resulting in significant changes to the host organisation’s culture. In particular, the workflow management system (WFMS) is one new technology that, because of its tendency to have a direct impact on the organisation and execution of work, h...
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Main Authors: | , |
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Format: | Default Article |
Published: |
2001
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Online Access: | https://hdl.handle.net/2134/8345 |
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