How do they do it? Understanding back office efficiency savings made by English councils

Purpose – The purpose of this paper is to illustrate the back office efficiency savings made by English councils during the 2004 Spending Review (SR04) period in order to consider the relationship between service delivery, audit and inspection and, efficiency programmes in local government. It consi...

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Bibliographic Details
Main Authors: Rosamund Chester Buxton, Zoe Radnor
Format: Default Article
Published: 2012
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Online Access:https://hdl.handle.net/2134/26347
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