Strategic innovation through outsourcing: the role of relational and contractual governance

There is growing evidence that client firms expect outsourcing suppliers to transform their business. Indeed, most outsourcing suppliers have delivered IT operational and business process innovation to client firms; however, achieving strategic innovation through outsourcing has been perceived to be...

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Bibliographic Details
Main Authors: Ilan Oshri, Julia Kotlarsky, Alexandra Gerbasi
Format: Default Article
Published: 2015
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