Strategic innovation through outsourcing: the role of relational and contractual governance
There is growing evidence that client firms expect outsourcing suppliers to transform their business. Indeed, most outsourcing suppliers have delivered IT operational and business process innovation to client firms; however, achieving strategic innovation through outsourcing has been perceived to be...
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Main Authors: | Ilan Oshri, Julia Kotlarsky, Alexandra Gerbasi |
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Format: | Default Article |
Published: |
2015
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Subjects: | |
Online Access: | https://hdl.handle.net/2134/19761 |
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