Is it better to be both nice and nasty? Investigating the co-occurrence of sales manager aggressiveness and caring

Empirical research has largely neglected to investigate the issue of sales manager's problem resolution styles in handling conflicts. Building on the qualitative work of Lee and Cadogan (2009), we investigate how sales manager's problem resolution styles, as reflected in both caring and ag...

Full description

Saved in:
Bibliographic Details
Main Authors: Milena Micevski, Selma Kadic-Maglajlic, Sourindra Banerjee, John Cadogan, Nick Lee
Format: Default Article
Published: 2018
Subjects:
Online Access:https://hdl.handle.net/2134/25571
Tags: Add Tag
No Tags, Be the first to tag this record!