A systems perspective on offshoring strategy and motivational drivers amongst onshore and offshore employees

Extant research tends to view firm level offshoring strategies and micro level motivational drivers as self-contained units of analysis. By contrast, this paper draws on an inductive study of two global service firms to demonstrate how the implementation and success of an advanced task offshoring st...

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Bibliographic Details
Main Authors: Angelika Zimmermann, M.N. Ravishankar
Format: Default Article
Published: 2016
Subjects:
Online Access:https://hdl.handle.net/2134/20293
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