The relevance of the human resource management (HRM) to lean in the service sector: evidence from three exploratory case studies
The aim of this research is to explore the relevance of the Human Resource Management (HRM) to lean in the service sector. In particular, the focus is to further understand the HRM bundle which is one of the four main bundles of lean: Just-In-Time (JIT), Total Quality Management (TQM), Total Prevent...
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Main Authors: | , , |
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Format: | Default Conference proceeding |
Published: |
2015
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Subjects: | |
Online Access: | https://hdl.handle.net/2134/19864 |
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