The relevance of the human resource management (HRM) to lean in the service sector: evidence from three exploratory case studies

The aim of this research is to explore the relevance of the Human Resource Management (HRM) to lean in the service sector. In particular, the focus is to further understand the HRM bundle which is one of the four main bundles of lean: Just-In-Time (JIT), Total Quality Management (TQM), Total Prevent...

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Bibliographic Details
Main Authors: Araz Zirar, Zoe Radnor, Andy Charlwood
Format: Default Conference proceeding
Published: 2015
Subjects:
HRM
Online Access:https://hdl.handle.net/2134/19864
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