Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework

The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two concept...

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Main Authors:	Ilias Gerogiannis, Angelika Zimmermann, Alex Wilson
Format:	Default Conference proceeding
Published:	2017
Subjects:	Other commerce, management, tourism and services not elsewhere classified Services offshoring Microfoundations Employee motivation Goal framing theory Business and Management not elsewhere classified
Online Access:	https://hdl.handle.net/2134/28336
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id	rr-article-9499127
record_format	Figshare
spelling	rr-article-94991272017-01-01T00:00:00Z Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework Ilias Gerogiannis (7198178) Angelika Zimmermann (1256499) Alex Wilson (1252392) Other commerce, management, tourism and services not elsewhere classified Services offshoring Microfoundations Employee motivation Goal framing theory Business and Management not elsewhere classified The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two conceptual foundations: the Microfoundations view on strategy and Goal Framing theory. We analyse services offshoring in terms of (a) the attributes and (b) the outcomes of firm level offshoring strategies, and (c) in terms of the micro-level processes that are essential for realising the outcomes. As part of these micro-level processes, we focus particularly on employee motivation for services offshoring strategy implementation. We argue that our framework should constitute the basis of future empirical research in services offshoring, as it aims to contribute a greater theoretical understanding and practical recommendations for the refinement of services offshoring strategies. 2017-01-01T00:00:00Z Text Conference contribution 2134/28336 https://figshare.com/articles/conference_contribution/Examining_the_role_of_employee_motivation_in_services_offshoring_strategy_implementation_a_conceptual_framework/9499127 CC BY-NC-ND 4.0
institution	Loughborough University
collection	Figshare
topic	Other commerce, management, tourism and services not elsewhere classified Services offshoring Microfoundations Employee motivation Goal framing theory Business and Management not elsewhere classified
spellingShingle	Other commerce, management, tourism and services not elsewhere classified Services offshoring Microfoundations Employee motivation Goal framing theory Business and Management not elsewhere classified Ilias Gerogiannis Angelika Zimmermann Alex Wilson Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
description	The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two conceptual foundations: the Microfoundations view on strategy and Goal Framing theory. We analyse services offshoring in terms of (a) the attributes and (b) the outcomes of firm level offshoring strategies, and (c) in terms of the micro-level processes that are essential for realising the outcomes. As part of these micro-level processes, we focus particularly on employee motivation for services offshoring strategy implementation. We argue that our framework should constitute the basis of future empirical research in services offshoring, as it aims to contribute a greater theoretical understanding and practical recommendations for the refinement of services offshoring strategies.
format	Default Conference proceeding
author	Ilias Gerogiannis Angelika Zimmermann Alex Wilson
author_facet	Ilias Gerogiannis Angelika Zimmermann Alex Wilson
author_sort	Ilias Gerogiannis (7198178)
title	Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_short	Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_full	Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_fullStr	Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_full_unstemmed	Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_sort	examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
publishDate	2017
url	https://hdl.handle.net/2134/28336
_version_	1797373046617538560

Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework

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