Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework

The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two concept...

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Main Authors: Ilias Gerogiannis, Angelika Zimmermann, Alex Wilson
Format: Default Conference proceeding
Published: 2017
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Online Access:https://hdl.handle.net/2134/28336
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id rr-article-9499127
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spelling rr-article-94991272017-01-01T00:00:00Z Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework Ilias Gerogiannis (7198178) Angelika Zimmermann (1256499) Alex Wilson (1252392) Other commerce, management, tourism and services not elsewhere classified Services offshoring Microfoundations Employee motivation Goal framing theory Business and Management not elsewhere classified The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two conceptual foundations: the Microfoundations view on strategy and Goal Framing theory. We analyse services offshoring in terms of (a) the attributes and (b) the outcomes of firm level offshoring strategies, and (c) in terms of the micro-level processes that are essential for realising the outcomes. As part of these micro-level processes, we focus particularly on employee motivation for services offshoring strategy implementation. We argue that our framework should constitute the basis of future empirical research in services offshoring, as it aims to contribute a greater theoretical understanding and practical recommendations for the refinement of services offshoring strategies. 2017-01-01T00:00:00Z Text Conference contribution 2134/28336 https://figshare.com/articles/conference_contribution/Examining_the_role_of_employee_motivation_in_services_offshoring_strategy_implementation_a_conceptual_framework/9499127 CC BY-NC-ND 4.0
institution Loughborough University
collection Figshare
topic Other commerce, management, tourism and services not elsewhere classified
Services offshoring
Microfoundations
Employee motivation
Goal framing theory
Business and Management not elsewhere classified
spellingShingle Other commerce, management, tourism and services not elsewhere classified
Services offshoring
Microfoundations
Employee motivation
Goal framing theory
Business and Management not elsewhere classified
Ilias Gerogiannis
Angelika Zimmermann
Alex Wilson
Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
description The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two conceptual foundations: the Microfoundations view on strategy and Goal Framing theory. We analyse services offshoring in terms of (a) the attributes and (b) the outcomes of firm level offshoring strategies, and (c) in terms of the micro-level processes that are essential for realising the outcomes. As part of these micro-level processes, we focus particularly on employee motivation for services offshoring strategy implementation. We argue that our framework should constitute the basis of future empirical research in services offshoring, as it aims to contribute a greater theoretical understanding and practical recommendations for the refinement of services offshoring strategies.
format Default
Conference proceeding
author Ilias Gerogiannis
Angelika Zimmermann
Alex Wilson
author_facet Ilias Gerogiannis
Angelika Zimmermann
Alex Wilson
author_sort Ilias Gerogiannis (7198178)
title Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_short Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_full Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_fullStr Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_full_unstemmed Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
title_sort examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework
publishDate 2017
url https://hdl.handle.net/2134/28336
_version_ 1756509914249822208