The role of ICTs in the servitization and degradation of IT professional work

Recently IT work has been subjected to management approaches that apply production methods to service work. Specialized ICTs used by IT professionals have played an important role in this ‘service turn’, but this has not been adequately explored in the literature. Via a qualitative study of IT profe...

Full description

Saved in:
Bibliographic Details
Main Authors: Clive Trusson, Donald Hislop, Neil Doherty
Format: Default Article
Published: 2018
Subjects:
Online Access:https://hdl.handle.net/2134/32654
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items